CUBIE: Support Center

Help & Support

Need help? Call us on 1300 028 243

General
Pricing
Delivery
Setup & Filling
Collection

How do I know which size CUBIE I need?

Determine your needs based on the size of your project:

CUBIE1 (1m x 1m x 1m) - max 1,000KG.

Note: 95% of customers stay under the 1000kg limit.

Ideal for jobs with heavy materials. 1 cubic metre is roughly equivalent to 7 red lid council bins (140L each) or 1.5 trailer (6 x 4) loads.

If you happen to go over 1,000KG a charge of $45 per additional 100KG over the combined bag limit(s) will be incurred.

CUBIE3 (2.1m x 1.5m x 1m) - max 1000KG.

Note: 95% of customers stay under the 1000kg limit.

Suited for jobs with large and bulky items. 3 cubic metres of waste is roughly equivalent to 21 red lid council bins (140L each) or 4.5 trailer (6 x 4) loads.

If you happen to go over 1,000KG a charge of $45 per additional 100KG over the combined bag limit(s) will be incurred.

Note: Cubie3 bags are not suitable for heavy items including soil, bricks, concrete, heavy pavers etc.

If you have any questions about the size you need, feel free to contact us.

Does the CUBIE suit small jobs?

Yes, CUBIE is perfect for smaller jobs where you don't need or have the space for a traditional metal skip bin.

You can choose from 2 convenient sizes.

What are the specs and features of the CUBIE bag

The CUBIE bag combines durability with convenience. Despite being lightweight for its size, the bag is tough and resistant to breaking.

Use the drawstring cover to securely close the bag when not in use.

The bag is delivered flatpacked for easy storage.

Technical specifications:

Colour: Green
Straps: U Panel
Cover: Duffle top
Bottom: Flat
Material: UV 100%, 180 GSM PP (Polypropylene), porous
Safe Working Load (SWL): Cubie1 (1000KG), Cubie3 (1500KG)
Bag weight: Cubie1 (1.78KG), Cubie3 (3.6KG)
Dimensions (unpacked): Cubie1 (100cm x 100cm x 100cm), Cubie3 (210cm x 150cm x 100cm)
Expiry: 2 years if opened and exposed to weather conditions.

The CUBIE bag is recyclable along with your waste materials.

What is a skip bag?

Skip bags offer a convenient alternative to traditional metal skip bins, particularly for small to medium-sized jobs.

Here are some key benefits:

Durability: Although lightweight, skip bags are extremely tough and durable, and they are also recycled.
Ease of Setup: Delivered flatpacked, skip bags are easy to set up.
Cost-Effective: Unlike metal skip bins that you hire, there is no rush to fill a skip bag, providing a cost-effective waste disposal solution.
Convenience: Skip bags are delivered to you without the need for you to be present.
Protection: They do not damage your driveway or lawn.
Aesthetics: Skip bags look neat and are less obtrusive.
Availability: Keep them handy and use them when needed.
Flexibility: They can be placed in restricted spaces and offer easy wheelbarrow access.

Where will my waste go?

As a key participant in the waste management industry, we understand our responsibility to help create a circular economy. For example, this means that we aim to minimise waste going to landfill.

Where possible, your waste will be transported to accredited recycling centres.

CUBIE rebates

When you sort waste into separate CUBIEs - like keeping bricks and concrete separate from garden waste - it makes recycling easier and more efficient. This reduces disposal costs, and we pass those savings back to you as a rebate. It's a simple way to save money while supporting smarter waste management.

Rebate streams

Clean straight brick
Clean segregated concrete (under 500mm)
Brick and concrete
Mixed heavy (brick, concrete, asphalt, sand and soil)
VENM certified (sand, soil, clay, shale, sandstone)
Garden (no stumps)
Clean gyprock (no horse hair plaster)
Untreated wood

Please contact us for more information on how to claim your rebate.

What can I use a CUBIE for?

CUBIE is ideal for a wide range of projects, renovations, and clean-ups, such as:

DIY projects
Demolition waste
Construction waste
Household waste
Garden rubbish
Kitchen renovations
Bathroom remodelling
Floor replacements
Clean-ups when moving
Spring-cleans
Moving house
Flipping houses

How does the pricing work?

Buy one or more CUBIE bags and then only pay for collection when you are ready. Our pickup service includes the disposal cost which is based on the size of your CUBIE.

Both CUBIE1 and CUBIE3 bags include maximum weight limits. If you happen to go over these limits a charge of $45 per 100KG over the combined bag limit will be incurred.

Bag pricing assumes that each CUBIE purchased will ultimately be collected through our service. In rare situations where it appears a bag is being purchased with no intention of future collection, we may decline delivery. This helps ensure fair use of the service and keeps pricing simple for everyone.

CUBIE rebates

When you sort waste into separate CUBIEs - like keeping bricks and concrete separate from garden waste - it makes recycling easier and more efficient. This reduces disposal costs, and we pass those savings back to you as a rebate. It's a simple way to save money while supporting smarter waste management.

Rebate streams

Clean straight brick
Clean segregated concrete
Brick and concrete
Mixed heavy (brick, concrete, masonry)
VENM certified (sand, soil)
Garden (no stumps)

Please contact us for more information on how to claim your rebate.

All fees listed on the website include GST.

How do I pay?

We offer all major payment options including VISA, Mastercard and Amex.

What if I want a refund?

We offer a full refund for unused CUBIE bags within 14 days of purchase.

If you have requested collection and then cancel, we are able to offer a full refund unless the driver is already on their way to your location.

If our driver is unable to pick up your CUBIE due to non-compliance (e.g. placement, prohibited materials, excess weight), we will contact you to discuss secondary collection options.

Please contact us for assistance.

How will I receive the CUBIE?

Your CUBIE will be delivered by a courier, and you don't need to be present to receive it.

The bag will arrive flatpacked for easy and convenient storage.

When will I receive my CUBIE?

If you purchase your CUBIE before 11:00am, it will generally arrive same day.

Setting up a trade account ensures same-day delivery.

What can I put in the CUBIE?

We collect most types of waste, excluding harmful or hazardous materials, such as:

Construction waste
Demolition waste
Household waste
Garden waste

This includes items like:

Glass
Rocks
Wood
Rubble
Asphalt
Bricks
Electronics
Ceramic tiles
Roofing tiles
Concrete
Appliances
Metal
Plastics
Plasterboards
Furniture

Do not use CUBIE3 if you have a lot of heavy waste (e.g concrete, bricks, soil). For that, please use CUBIE1.

If you have any questions about specific items, feel free to ask!

What materials will not be picked up?

We do not collect harmful or hazardous materials such as:

Food organics
Batteries
Mobile phones
Liquids (paints, oils, solvents, poisons, chemicals, etc)
Hazards (asbestos, styrofoam, chemical containers, fibro sheets, insulation, etc)
Tyres
Gas bottles
Medical waste
Mattresses
Synthetic grass
Carpets
Stumps
Sharp items

Our drivers are instructed to reject bags that contain any of these items.

To dispose of any materials that we do not accept, please speak to your local council.

Where do I place the CUBIE?

Place the CUBIE on your property within 4 metres of the road or driveway.

It's important not to place the bag on council property unless you have obtained a permit.

To avoid damaging the bag, place it correctly from the outset rather than dragging it to another location.

Can't meet the placement requirements? Contact us to discuss alternative placement options.

Do I need a council permit?

No, a council permit is not required if the CUBIE is placed on your property.

How do I set up the CUBIE bag?

Setting up your CUBIE bag is easy:

1. Unfold the flatpacked CUBIE bag to ensure it takes shape properly

2. Ensure the base of the bag is flat and well-aligned on a stable surface for stability and safety.

3. Begin by rolling the sides of the bag down outwards to keep them upright. As you fill the bag, gradually roll the sides back up.

4. The bag includes a drawstring cover to secure its contents. While filling, it's best to keep this cover folded down over the outside of the bag.

5. To prepare the bag for collection, close the drawstring cover securely.

How do I fill the CUBIE?

To properly fill your CUBIE:

1. Ensure all waste remains below the upper edge of the CUBIE. This allows the drawstring cover to securely close and keeps the bag safe for transport.

2. Do not place any prohibited waste in the bag to ensure compliance with guidelines.

This method helps optimise safety and efficiency when using your CUBIE.

How will the CUBIE be picked up?

The CUBIE will typically be picked up using a crane truck.

In cases where this is not feasible, alternative methods will be used to complete the collection.

When will you collect the CUBIE?

If you request collection by 4:00pm, we will generally pick up your CUBIE the next day (excluding weekends and public holidays).

How do I request collection?

When you're ready, simply tie up the bag using the drawstring and request collection either through our website or by contacting us directly.

If you request collection by 4:00pm, we will generally pick up your CUBIE the next day (excluding public holidays).

Can I choose a collection date and time?

No, you cannot choose a specific collection time and date. However, we generally pick up the CUBIE within 24 hours of receiving your collection request.

Do I need to be present during collection?

No, you do not need to be present at the property when our drivers pick up your CUBIE.

If you have any special instructions, please include them when submitting your collection request.

Do you collect from any area in Australia?

We service suburbs in Sydney.

Can I cancel or reschedule a collection request?

Yes, it may be possible.

The ability to cancel or reschedule will depend on whether the driver has already departed for your property.

When do I have to request collection?

There is no time limit. You decide when to start filling and contact us when you are ready for collection.

What can I do to make the collection smooth and easy?

There are a few things you can do to help ensure that the collection of your CUBIE runs smoothly:

1. Place the CUBIE in an area that is accessible for our collection team. The bag should be placed within 4 metres of the road or driveway. Do not drag the bag as it may damage and become unsafe.

2. Make sure that no waste is above the top edge of the bag

3. Do not place any prohibited material in the bag

*Prohibited waste: liquids (paints, oils, solvents, poisons, chemicals, etc), hazards (asbestos, empty chemical containers, fibro sheets, insulation, batteries, etc), tyres, gas bottles, medical waste, matresses, food organics.

Can't meet the placement requirements? Contact us to discuss alternative placement options.

Need help? Call us on 1300 028 243

CUBIE bag dimensions

Title

How to place your CUBIE

Title

Place the CUBIE on your property within 4 metres of the road or driveway, provided the driveway is at least 4 metres wide.

To avoid damaging the bag, place it correctly from the outset rather than dragging it to another location.

Can't meet the placement requirements?

Contact us to discuss alternative placement options for your CUBIE.

How to set up your CUBIE

Title

Setting up your CUBIE bag is easy:

(1) Unfold the flatpacked CUBIE bag to ensure it takes shape properly.

(2) Ensure the base of the bag is flat and well-aligned on a stable surface for stability and safety.

(3) Begin by rolling the sides of the bag down outwards to keep them upright. As you fill the bag, gradually roll the sides back up.

(4) The bag includes a drawstring cover to secure its contents. While filling, it's best to keep this cover folded down over the outside of the bag.

(5) To prepare the bag for collection, close the drawstring cover securely.

How to fill your CUBIE

Title

To properly fill your CUBIE:

(1) Ensure all waste remains below the upper edge of the CUBIE. This allows the drawstring cover to securely close and keeps the bag safe for transport.

(2) Keep an eye on your overall weight and make sure you are within the maximum weight for your CUBIE.

(3) Do not place any prohibited waste in the bag to ensure compliance with guidelines.

*Prohibited waste: liquids (paints, oils, solvents, poisons, chemicals, etc), hazards (asbestos, empty chemical containers, fibro sheets, insulation, batteries, styrofoam etc), tyres, gas bottles, medical waste, mattresses, food organics.

Lost in options? Let us take a look.

We’ll review your address and send you a visual showing exactly where a CUBIE could go — no pressure, just real help from a team that knows what they’re doing.

Call us 1300 028 243

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1300 028 243

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